Executive Deskside Support
$83,200–$93,600 year
On-siteNorthern, Kentucky, United States
Job Summary
Provide hands-on technical support for executive leadership and office staff by installing, configuring, and troubleshooting Windows and Mac devices. Manage user account provisioning, hardware deployment, and inventory while resolving issues with networking, printers, projectors, and Microsoft Teams Rooms. Deliver responsive, customer-focused support by collaborating with cross-functional IT teams to coordinate projects and maintain accurate documentation. This onsite role supports a collaborative technology team within a well-established education-focused organization in Northern Virginia.
Required Qualifications
- Windows & macOS administration
- Microsoft Teams Rooms
- Microsoft 365 & Active Directory
- Hardware deployment and lifecycle management
- Network troubleshooting (wired & wireless)
- Printers, scanners, projectors, and AV equipment
- Help desk ticketing systems
- Inventory and asset management
- Executive/VIP support
- Technical documentation
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