Executive Club Supervisor - Sheraton Kota Kinabalu

Process all guest check-ins, verifying identity, payment, and room assignment while securing payment before issuing keys. Set up accurate accounts, enter Marriott Rewards data, and ensure rates match market codes. Compile daily reports, balance receipts, and count the bank at shift start and end. Assist management in training, evaluating, and coaching employees; serve as the first point of contact for the Guarantee of Fair Treatment policy. Develop positive team relationships, address guest service needs, and report accidents or unsafe conditions. Follow all Accounting procedures, safety certifications, and company policies while maintaining confidentiality. Perform other reasonable duties as requested by Supervisors.