Executive Assistant (Towing & Roadside Operations) - Work from Home / Dayshift
Remote
Job Summary
Executive Assistant to the Managing Director in a transport/logistics-focused environment, providing high-level administrative, compliance, and coordination support, including calendar management, meeting preparation, CRM and pipeline administration, driver compliance documentation, onboarding records, stakeholder liaison, travel arrangements, and confidential information handling. The role emphasizes process improvement, accurate record-keeping, and ensuring priorities and deadlines are managed efficiently.
Required Qualifications
- Minimum 5+ years’ experience as an Executive Assistant, Personal Assistant, Administration Officer, Compliance Administrator or similar business support role.
- Previous experience supporting a Managing Director, CEO, business owner or senior executive is highly regarded.
- Experience working in transport, logistics, operations, construction, manufacturing or another compliance-driven environment is highly regarded.
- Strong administrative skills with the ability to manage calendars, meetings, documents, follow-up registers and competing deadlines.
- Good understanding of sales follow-up processes, CRM administration, pipeline tracking or client communication workflows.
- Proficiency in Microsoft Office, especially Outlook, Word and Excel.
- Experience using CRM systems, task management tools or compliance management systems is highly regarded.
- Strong written and verbal communication skills, with the ability to liaise professionally with internal teams, drivers, suppliers, clients and external stakeholders.
- High attention to detail and ability to identify missing information, incomplete records, overdue tasks or compliance gaps.
- Strong organisational and time management skills, with the ability to prioritise effectively and work to deadlines.
- Ability to follow instructions carefully, escalate issues early and maintain strong alignment with the Managing Director’s priorities.
- Reliable, discreet and professional when handling confidential business, employee, driver, client and supplier information.
- Strong problem-solving skills and ability to work independently while keeping the Managing Director informed.
- Process-driven, proactive and committed to maintaining accurate records, clear follow-up systems and efficient administration.
- Willingness to work strictly within the scope of support for the Managing Director, with any external task allocation requiring prior approval.
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