Executive Assistant

Own end-to-end operational delivery of customised and open enrolment training programmes, acting as the primary contact for trainers and clients. Coordinate all delivery logistics including venue bookings, AV requirements, and online platform setups while managing slide decks, agendas, and delegate attendance. Handle invoicing, vendor forms, and payment follow-ups alongside preparing contracts, proposals, and marketing documentation. Manage live session moderation, recording edits, and post-course feedback collection to produce summary reports. Maintain automated systems for pre-course forms, certificates, and email workflows while gathering delegate feedback to drive continuous process improvements.