Executive Assistant
RemotePhilippines
Job Summary
Create and maintain electronic files for client records and caregiver documentation using cloud-based systems. Convert standard documents into fillable PDFs to streamline intake and onboarding processes. Provide professional phone coverage for client inquiries and caregiver coordination, relaying critical messages promptly. Support recruitment efforts by scheduling interviews, tracking onboarding progress, and coordinating background checks. Manage executive calendars, set appointments, and prepare meetings for the owner and management team. Handle inbox management, meeting preparation, and light reporting across HR and compliance areas. Assist with social media activities when needed. This remote position offers a competitive salary and career growth within a rapidly growing BPO focused on global talent expansion.
Required Qualifications
- Minimum of 4 years in an executive assistant, office management, or senior administrative support role
- Experience within healthcare or service-based industries
- Familiarity with the home care agency model
- Knowledge of caregiver-client dynamics
- Knowledge of regulatory documentation standards
- Industry experience
- Skilled in cloud-based systems
- Proficiency in Microsoft Office/Google Workspace
- Experience with form-building tools such as PDF Editor, JotForm, or similar platforms
- Professional and clear verbal/written communication
- Confident phone presence
- Ability to handle sensitive conversations with clients or caregivers
- Detail-oriented
- Ability to manage multiple tasks
- Ability to maintain structured systems
- Ability to ensure accurate filing and tracking of documents
- Proactive in solving problems
- Responsive to shifting priorities in a fast-paced caregiving environment
- Ability to work both independently and collaboratively
- This is a remote position
Desired Qualifications
- Home Care Industry Knowledge
- Experience highly preferred
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