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Accor PacificPosted 1 month ago

Executive Assistant Manager

On-siteAuckland, Auckland, New Zealand

Full TimeSenior LevelEnterpriseHospitality

Job Summary

Oversee all departments within the hotel, balancing brand standards, productivity targets, and cost efficiency across Rooms, F&B, and other disciplines. Drive overall profitability through meticulous financial analysis of P&L, budgets, and contracts while managing performance to optimise labour costs. Maximize F&B revenue via innovation, competitive sales, and waste control, ensuring high-quality guest service and resolving feedback across all operational touchpoints. Lead high-performing teams, develop staff, and act as the main point of contact for the hotel or Business Unit in the absence of the General Manager.

Required Qualifications

  • Degree in Hotel and Restaurant Management, or related major is highly advantageous
  • 4 years' experience within a managerial role within the Food & Beverage departments across a hotel or free-standing Food & Beverage operation
  • 2 years' experience in a leadership role within other hotel departments including Rooms Division departments or a similar environment
  • Possess a strong background in Micros or other similar POS systems
  • Experience with forecasting, budgeting and Revenue Management principles
  • Previous exposure to being the main point of contact for a Hotel or Business Unit in the absence of the General Manager

Desired Qualifications

  • Opera PMS exposure and user knowledge is preferred

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