Executive Assistant, GTM Team
On-siteMiami, Florida, United States
Job Summary
Own the Head of GTM's complex, multi-time-zone calendar and inbox by vetting requests, prioritizing meetings, and recommending trade-offs to protect time for revenue-critical work. Prepare briefing documents ahead of every external meeting, including attendees, context, objectives, and talking points. Build and run the follow-through system for executive relationships, board deadlines, and weekly action items. Use Claude AI daily for meeting prep, summaries, and first-draft communications, and build reusable AI workflows. Draft routine external communications that go out under the Head of GTM's name with light-touch edits. Coordinate logistics for leadership hiring, including interview loops, candidate travel, and onsite hosting. Own travel and event execution end-to-end, from itineraries to executive dinners anchored in flagship industry events like Money 20/20. Run the Brickell office, managing vendors, facilities, supplies, and continuity planning including hurricane preparedness. Host clients, partners, and investors visiting the office, and ensure every new hire's first day is seamless from desk setup to account access.
Required Qualifications
- 3-5 years supporting C-suite or senior executives in fast-paced, high-growth environments
- Anticipation grounded in business context: you read the pipeline, the board calendar, and org priorities, not just the calendar
- Independent judgment and diplomatic gatekeeping: you know which escalations outrank an internal sync, and you redirect requests to the right owner rather than blocking
- Ownership and follow-through: you close loops without supervision, drive open commitments to done, and hold yourself to measurable outcomes
- Outstanding written and verbal communication, with drafts strong enough to ship under an executive's name
- A high degree of trust and discretion with confidential material - customers, pricing, fundraising - in a regulated fintech
- Expert command of Google Workspace, Slack, and Notion, plus daily working fluency with AI tools like Claude
- Executive presence with board members, investors, and C-level partners, and a warm front-of-house presence for anyone visiting the Miami office
- Comfort coordinating vendors, purchasing, and facilities workflows with accuracy and timeliness
- Comfort with ambiguity and iteration, a bias for action and urgency, and the instinct to build strong relationships across GTM, People and Recruiting, Finance, and Legal
Desired Qualifications
- Experience in fintech, payments, or financial services
- Experience combining executive support with office management at a startup
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