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RakutenPosted 1 month ago

Executive Assistant - Administration & Organization Section, Platform Strategy Supervisory Department

On-siteTokyo, Tokyo, Japan

Full TimeEnterprise

Job Summary

Optimize the executive calendar with priority-based design, coordinating complex scheduling across multiple meeting cadences and key internal/external stakeholders. Design key meetings and engagements through anticipation and planning, ensuring pre-read materials are collected and structured to enable quick decision-making. Drive follow-through after meetings by tracking action items, setting deadlines, and coordinating stakeholders. Manage travel arrangements, meeting rooms, itineraries, expense processing, and payment-related workflows with high accuracy. Convey the executive's intent accurately to key stakeholders while maintaining strict confidentiality and preventing misunderstandings. Handle urgent requests by re-prioritizing and mobilizing resources, translating ambiguous directions into clear outputs. Coordinate communication with stakeholders with speed and professionalism, arranging visits and engagements with careful attention to risk prevention.

Required Qualifications

  • Experience as an Executive Assistant or in a similarly high-complexity coordination role (typically 3+ years)
  • Strong prioritization and judgment (including the ability to say “no” appropriately and propose alternatives)
  • Excellent communication (clear, accurate, fast, and professional)
  • Strong documentation and structuring skills (issue framing, summarization, preventing omissions)
  • High integrity with confidentiality and compliance
  • Ability to perform under frequent change and urgent requests; reliable execution
  • Work experience in English

Desired Qualifications

  • Experience designing an executive calendar strategically (priority design, meeting portfolio rationalization)
  • Experience systematizing recurring meetings and operational workflows with continuous improvement
  • Experience in managing external engagements (VIP hospitality, business dinners, events, etc.) with high quality standards
  • Strength in process improvement and automation (templates, workflows, tool utilization)
  • Experience in advertising/IT/platform-related companies is a plus

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