Exchange Admin
On-site · Bucharest, București, Romania
Job Summary
Exchange Admin role within PwC Collaboration & Identity Services to operate, maintain, and optimize the Exchange Online environment, ensure stability, performance, and security of messaging services, manage incident/resolution with IT Service Desk, implement Exchange-related policies (retention labels, mailbox permissions, shared mailboxes), drive improvements with emphasis on automation and simplification, maintain service documentation, and act as SME for messaging in projects while collaborating with global IT teams and supporting eDiscovery/compliance requirements.
Required Qualifications
- Bachelor degree in Computer Science, Information Systems
- Minimum 4 years of experience in Microsoft Exchange Online
- Strong understanding of mail flow, DNS, SPF/DKIM/DMARC, hybrid or cloud‐only messaging environments
- Experience with Microsoft 365 admin portals, compliance center, and messaging security
- Microsoft 365 Fundamentals (MS‐900)
- Microsoft 365 Messaging Administrator Associate (MS‐203)
- PowerShell proficiency (including automation, reporting, bulk operations)
- Understanding of identity concepts (Entra ID, conditional access, RBAC, groups)
- Experience with enterprise IT operations, change management, and structured troubleshooting
- Azure Fundamentals (AZ‐900)
- English proficiency
- Strong analytical and problem-solving skills
- Clear communication with technical and non-technical stakeholders
- Ownership mindset and independent working style
- Cross-cultural collaboration experience
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