EVS Supervisor - Tulsa

Job Summary

Required Qualifications

• •18 years of age or older
• •One year of housekeeping, facilities, or janitorial experience
• •Must pass a pre-employment drug screening
• •Must obtain and maintain an Osage Nation gaming license
• •Must provide documents to show the applicant is eligible to work in the United States
• •Must be able to perform all essential functions of job duties with or without reasonable accommodation
• •Must be able to lift upwards of 30 pounds
• •Must be able to drag, push, or pull up to 50 pounds
• •Must have normal auditory and good verbal communication
• •Must have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• •Must be able to stand for extensive periods of time
• •Must be able to walk
• •Must be able to sit
• •Must be able to use hands to finger, handle, or feel objects, tools or controls
• •Must be able to stoop, kneel, crawl, balance, or crouch
• •Must be able to use arms to reach and lift above shoulders
• •Must be able to read, write, speak and understand the English language
• •Must be able to perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions, and decimals)
• •Must be able to protect the Company's value by keeping information confidential
• •Must be able to perform assigned tasks under moderate supervision
• •Must be able to follow written and verbal instructions
• •Must be able to establish and maintain positive relationships with other upper management, supervisory staff, employees, and the general public
• •Must be able to work well alone or within a team
• •Must be able to present facts and recommendations in oral and written form
• •Must be able to prepare written reports and correspondence as required
• •Must be able to utilize MS Office products at basic (create new documents, open/edit existing documents) to intermediate (import/export data, create templates) skill level
• •Must be able to exercise sound judgment and solicit assistance for decisions in a manner consistent with the essential job duties and responsibilities
• •Must be able to see problems and avoid situations that could be deemed illegal or represent a safety hazard to fellow employees or guests
• •Must be able to respond to inquiries or complaints from employees, guests, regulatory agencies, and others
• •Must be able to travel locally, regionally, or out-of-state as needed
• •Must be able to maintain physical condition and stamina appropriate to performance of assigned duties
• •Must be able to update job knowledge by participating in educational opportunities; professional organizations; attending expos/conventions; and developing or maintaining professional networks
• •Must be able to work within a Casino setting
• •Must be able to tolerate exposure to second-hand smoke
• •Must be able to work evening and weekend shifts
• •Must be able to work extended hours and irregular shifts
• •Must be able to tolerate moderate to high noise level
• •Must be able to tolerate risks associated with travel between properties and back and forth to other areas as may be required due to business demands
• •Must be able to tolerate risks associated in attempting to resolve issues with extremely irate or difficult people
• •Must be able to tolerate exposure to blood/bodily fluids, chemicals and/or hazardous material
• •Must be able to tolerate risks associated with the use of tools/machinery
• •Must be available for evening and weekend shifts
• •Must be available for extended hours and irregular shifts

Desired Qualifications

• •Six months of supervisory experience in gaming operations
• •Knowledge of applicable safety practices and occupational hazards
• •Knowledge of customer service techniques and practices
• •Knowledge of planning and scheduling techniques
• •Skill in operating system software
• •Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants
• •Ability to learn the methods of cleaning and caring for buildings and equipment
• •Knowledge, skills, and experience in the hiring, training, scheduling, and supervision of staff, communications, decision-making, problem solving, complaint resolution, resource allocation, and customer service