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Downstream CasinoPosted 1 month ago

EVS Lead

On-siteQuapaw, Oklahoma, United States

Full TimeSenior LevelHigh School Or EquivalentMedium

Job Summary

Conduct cleaning of the casino, public access areas, and catering/banquet rooms on an assigned shift while maintaining high sanitation standards. Monitor facilities using checklists and visual inspections, manage inventory supplies, and answer phone calls to take messages and solve problems. Provide exceptional customer service to patrons and communicate professionally with staff and supervisors. Assist with training new EVS staff, perform duties as needed, and adhere to a 24-hour schedule. Maintain confidentiality regarding tribal and casino operations.

Required Qualifications

  • Must be a minimum of 18 years of age or older upon employment
  • High School diploma or equivalent required
  • Minimum of one (1) year experience in the field of environmental services
  • Must be familiar with proper use of all cleaning equipment and chemicals
  • Must possess excellent communication skills
  • Ability to write routine correspondence
  • Ability to speak effectively to the public, employees and customers
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Must have the ability to deal effectively and interact well with the customers and employees
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Must be able to work in an environment where smoking is permitted
  • Adequate manual dexterity to operate cleaning equipment
  • Occasionally lifts/moves over 25 pounds of cleaning equipment
  • Must be able to climb and descend ladders
  • Must be able to stand, walk, and move through all areas of the casino
  • Must be able to be approved for and maintain a valid non-gaming license
  • Must be able to read, write, speak and understand English
  • Must be able to respond to visual and aural cues
  • Work nights, weekends and holidays as required
  • Employment is contingent upon a favorable outcome of a background investigation and drug screening

Desired Qualifications

  • Minimum one (1) year of supervisory experience preferred
  • Proficient computer skills preferred

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