Events Registrar
On-siteChicago, Illinois, United States
Job Summary
Serve as the primary point of contact for event inquiries via phone, email, and in-person interactions, responding promptly and professionally. Manage attendee registration processes, ticketing issues, and pre-event information distribution while maintaining accurate records and communication logs. Provide on-site support during events, assisting with registration, directing attendees, and resolving issues as they arise. Coordinate with vendors for deliveries and setup, prepare event materials, and assist with room setups including audiovisual equipment. Gather feedback from stakeholders to contribute to continuous improvement and support the Director of Events with administrative tasks as requested.
Required Qualifications
- Associate's degree in hospitality, event management, business administration, or a related field preferred
- 3-5 years of progressive experience in event registration and administration, with increasing responsibility
- Proven ability to manage complex registration processes for large-scale events
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Exceptional customer service and communication skills, both written and verbal
- Ability to work well under pressure and can accomplish multiple tasks, with conflicting priorities and timelines
- Ability to track and report progress on a wide range of tasks simultaneously
- Ability to work independently and as part of a team
- Occasional travel
- Must be versatile and able to work for prolonged segments, sitting or standing
- Must engage frequently with office tools and equipment, such as a computer, copier, phone, web-conferencing equipment, cell communication, printers, etc
- Must be able to lift or move items, less than 35 lbs, occasionally
- Occasionally, pack and unpack, move and lift boxes that contain event materials
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