Events Manager
On-siteSan Francisco, California, United States
Job Summary
Own the vision, strategy, and annual calendar for all tenant community events, designing a mix of large-scale and intimate activations across social lounges, games rooms, outdoor terraces, and lobbies. Directly support leasing initiatives by creating experience-driven broker events and bespoke experiences for key tenant groups to drive retention. Serve as the primary connector within the building, building trusted relationships with tenants to shape tailored programming while championing on-site F&B operators and preferred local vendors through cross-promotional partnerships. Act as the operational architect for every event, defining clear goals, logistics, and run-of-show frameworks to deliver a flawless, five-star brand reality. Manage the annual tenant events budget with an entrepreneurial mindset, tracking performance metrics and community feedback to deliver data-driven insights.
Required Qualifications
- 4+ years of experience managing full-cycle event operations, hospitality, or premium guest-facing environments (e.g., hotels, conference centers, venues, workplace hospitality)
- Proven experience owning operational standards, service delivery, and team performance in high-volume or high-touch environments
- Skilled in driving revenue and efficiency through utilization planning, staffing models, and resource management
- Effective escalation owner, resolving complex event issues quickly while protecting the guest experience
- Comfortable partnering cross-functionally with key stakeholders to deliver an exceptional experience
- Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms)
- Adaptable and confident learning new systems for membership and program management
Desired Qualifications
- Human-Centric Intuition: You have a natural ability to 'Know Your People.' You've demonstrated the insight to design programming that isn't just 'nice to have,' but reflects the deep-seated needs and business realities of a community, creating rituals that truly make a building a destination
- The Blueprint Mindset: You are a master of Setting the Stage. You possess the rigor to plan with such thoroughness and clarity that the transition from vision to execution is effortless. You build the frameworks that allow your team to Channel the Swan and deliver flawlessly
- Relational Stewardship: As a primary Connector, you build deep-rooted trust through authentic presence and relentless follow-through. Whether you're navigating a tenant's vision or a vendor's logistics, you communicate with the heart of a host and the precision of a partner
- Balanced 'Craft' & Reality: You possess the entrepreneurial edge to balance high-energy creative programming with the 'house proud' realities of execution. You have a sharp eye for what's possible, ensuring that every ambitious idea is grounded in logistical excellence and operational capacity
- Organization & Prioritization: You thrive in the 'dance' of complex environments. You bring structure and reliability to the most intricate cultural rhythms, managing the calendar with a level of poise and prioritization that ensures the building's heartbeat never skips a beat
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