Events Concierge

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure arrangements are agreeable. Read banquet event orders to gather guest information, determine setup, timelines, and specific needs like buffets and action stations. Respond to and fulfill special banquet arrangements while following up to ensure compliance. Welcome and acknowledge all guests according to company standards, anticipate service needs, and thank guests with genuine appreciation. Speak with others using clear, professional language and answer telephones using appropriate etiquette. Maintain uniform and personal appearance, protect company assets, and adhere to safety policies by reporting accidents and completing required training.