Event Technician, Audio Visual - Sheraton Grand Chicago Riverwalk
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Setup, operate, and breakdown basic audiovisual equipment to ensure flawlessly executed events while monitoring guest needs and troubleshooting technical issues. Maintain positive client relationships through effective communication, meet with guests on-site to verify equipment functionality, and complete systems entry and paperwork accurately. Utilize floor up-selling techniques to increase revenue and finalize invoices with clients. Work in a hotel environment with irregular hours, on-call status, and moderate physical demands including lifting up to 50 lbs frequently.
Required Qualifications
- High School Diploma
- Valid driver's license
- Must be able to lift 50 lbs
- Must be able to meet the physical demands outlined below to successfully perform the essential job functions
- Must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area
- Must be able to meet the physical demands above in order to successfully perform the essential job functions
Desired Qualifications
- Associate's degree
- 1 year of customer service or hospitality experience
- 1 year of audio-visual experience or equivalent in an educational environment
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