Event Technical Specialist, Video/Projection – Washington, DC
On-site · Lanham, Maryland, United States
Job Summary
The Event Technical Specialist will manage the setup and operation of advanced audiovisual equipment for mid-level production events, deliver exceptional customer service, and collaborate with internal teams to ensure client satisfaction. Responsibilities include troubleshooting technical issues, supervising technicians, and mentoring staff to develop their technical skills. A Bachelor's Degree and over three years of event technology experience in disciplines such as Audio, Lighting, Projection, or Video are required, alongside strong customer service capabilities.
Required Qualifications
- Bachelor’s Degree is preferred
- 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position and for the position they are applying to
- External applicants must meet/validate and achieve/complete all training and certifications required for this position within 60 days of start date
- Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
- Strong customer, client and coworker interface experience and abilities
- A valid driver’s license is required for team members in positions that may operate Company vehicles
- Must be able to lift 50 lbs.
Desired Qualifications
- 3-4 years of customer service or hospitality experience
- Experience with advanced audiovisual equipment
Additional Requirements
- Team members must be able to meet the physical demands outlined in the job description.
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