Event Success Manager - Canada Remote
$65,000–$65,000 year
RemoteCalgary, Alberta, Canada
Job Summary
EventMobi is seeking an Event Success Manager for a fully remote role based in Canada. You will serve as a trusted advisor to professional event planners and marketers at large corporations and associations, lead customer onboarding and strategy sessions, guide technical product training, manage end-to-end event contracts, and coordinate cross-functional teams to ensure successful event experiences. Responsibilities include driving adoption and value-generation of EventMobi products, proactive project management across the event lifecycle, maintaining accurate records, supporting live events (occasional evenings, weekends, or travel), gathering and sharing customer feedback, and collaborating with teams such as Account Management, Product, Customer Support, AV, and Sales. Qualifications emphasize 5+ years in B2B events, experience with event technology (Cvent, Eventbrite, Bizzabo, Hopin), excellent communication and organizational skills, and a client-focused, problem-solving mindset. Nice-to-have items include related formal education and CRM or onboarding experience for technical/SaaS products. The role offers CAD compensation up to 65K, benefits, and a remote-work setup, with the Canada-wide remote arrangement and Eastern time considerations explicitly noted.
Required Qualifications
- 5+ years of hands-on experience planning or coordinating professional B2B events (conferences, trade shows, corporate meetings, or association events)
- Experience with event technology platforms (registration platforms, event apps, or virtual event platforms) such as Cvent, Eventbrite, Bizzabo, Hopin, or similar
- Strong written and verbal communication skills with ability to translate technical concepts for non-technical event organizers
- Excellent organizational skills with ability to manage multiple projects simultaneously and document thoroughly
- Empathetic, problem-solving mindset with focus on delivering great outcomes for clients
Desired Qualifications
- 2-year college diploma or 4-year degree in hospitality or events management.
- Experience working with HubSpot, Salesforce, or other CRMs.
- Previous experience supporting customer onboarding for technical products or SaaS platforms
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