Event Services Coordinator
$41,600–$52,000 year
On-siteHarrisburg, North Carolina, United States
Job Summary
Coordinate customer reservations, order details, and required documentation to ensure clients are prepared for successful events at large venues. Serve as the primary point of contact for customers, guiding them through the reservation and ordering process while resolving questions in collaboration with internal departments. Process customer requests, maintain accurate records for vendors and inventory, and create purchase orders to support event operations. Work full-time at SMI Properties, a subsidiary of Speedway Motorsports, LLC, supporting premier events across the United States. This role requires two or more years of experience in event coordination or client services, with a focus on detail-oriented problem-solving and managing multiple priorities in a fast-paced environment.
Required Qualifications
- Associate degree or equivalent work experience
- Two or more years of experience in event coordination, client services, project coordination, rental operations, sports or motorsports operations, or a similar customer-focused role
- Excellent organizational and time management skills with the ability to manage multiple priorities
- Strong written and verbal communication skills
- Exceptional attention to detail with the ability to think critically, recognize potential issues, and exercise sound judgment
- Ability to work independently while collaborating effectively with cross-functional teams
- Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
Desired Qualifications
- Experience supporting sports, motorsports, or event-based operations
- Experience managing multiple priorities in a fast-paced environment
- Experience with reservation, CRM, or event management software
- A passion for delivering exceptional customer service
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