Event Services Coordinator
$33,280–$33,280 year
On-siteMyrtle Beach, South Carolina, United States
Job Summary
Directly serve on-site group and catering customers by managing logistics for room blocks, food and beverage, meeting spaces, and vendor services. Provide direction and supervision to operating departments and team members during banquet functions and events while overseeing equipment movement and event setup. Participate in internal and external meetings for menu reviews and operational coordination, and assist with billing processes. Handle multiple customer and operational demands with time-sensitive deadlines, maintaining organized files and processing data via office equipment. Work varying schedules to reflect business needs, including holidays, while ensuring guest satisfaction and compliance with hotel policies.
Required Qualifications
- Ability to supervise staff
- Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines
- Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation
- Hotel product and industry knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances
- Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations
- Ability to gain proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi (or in house sales system)
- Market Vision, OnQ, InFocus, Internet and Intranet and Optimum Settings (or in house CAD program)
- Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials
- Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc
- Ability to complete a contract in compliance with all checklists, standards and hotel policies
- Ability to maintain assigned files neatly, completely and organized in accordance with HHC guidelines to ensure proper sequencing of activity checklists are being followed
- Interpersonal skills provide to provide overall guest satisfaction
- Ability to work under pressure and deal with stressful situations during busy periods
- 2nd shift availability
- holidays
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