Event Party Coordinator
On-siteFredericksburg, Virginia, United States
Fredericksburg, Virginia, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Manage incoming birthday party requests via phone, website, and walk-ins, then oversee event execution and guest experience at the park. Contact booked events to provide details and answer questions, while assisting the operations team with day-of duties like cleaning, food delivery, and banquet setup. Handle guest issues, oversee host staff, and perform weekly administrative tasks including scheduling, game card creation, and report updates. Book new events based on sales director direction and assist with the GIFT program.
Required Qualifications
- Proficient in computer software including Microsoft Excel, and CRM
- Solid time management, organization, and prioritization skills
- Ability to work with little or no direct supervision
- Excellent customer service orientation and focus on customer satisfaction
- Strong people skills with the ability to communicate details to guests without confusion
- Leadership qualities to be able to train and coach new staff and existing party host staff
- Must be able to work holidays and weekends
- Employment may require background check
- Must be 18 years or older
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