Event Operations Supervisor, Audio Visual - Sheraton Kansas City Hotel at Crown Center
On-site · Kansas City, Missouri, United States
Job Summary
The Event Operations Supervisor leads the operations of the audiovisual team, ensuring efficient management of equipment setup, operation, and breakdown during events. Responsibilities include organizing daily activities, enhancing customer satisfaction, training and developing staff, and maintaining service standards. Candidates should possess a bachelor’s degree and 3-5 years experience in audio-visual settings, alongside strong problem-solving abilities and team leadership experience.
Required Qualifications
- 3-5 years of audio-visual experience
- Must be able to lift 50 lbs
Desired Qualifications
- 3-5 years of customer service or hospitality experience preferred
- 3-5 years of audio-visual experience required
- Knowledge of technical theory
- Advanced problem-solving skills
- Experience leading workflow and team members
- Valid driver's license required for team members operating Company vehicles
Additional Requirements
- Must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
- Must meet/validate and achieve/complete all training and certifications required for this position within 60 days of start date
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