Event Operations Manager
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Oversee day-to-day operations for multiple high-profile event projects, translating strategic objectives into actionable plans while tracking timelines, milestones, and deliverables. Monitor project schedules to ensure internal teams and vendors remain aligned, flagging operational issues early and proposing solutions to maintain delivery standards. Act as the central operational liaison across departments, facilitating collaboration between internal teams, partners, and vendors while maintaining detailed trackers, checklists, and reports for leadership decision-making. Provide hands-on support during live events, coordinating on-site execution, resolving issues, and ensuring sponsor requirements are met. Contribute to process optimization, SOP refinement, and OKR tracking to improve workflow efficiency. Requires 5–8 years of experience with strong analytical skills, proficiency in project management tools, and fluency in English and Mandarin.
Required Qualifications
- 5–8 years of experience in operations, project management, or event operations
- Strong hands-on experience managing complex projects and tight timelines
- Proven ability to coordinate cross-functional teams and multiple stakeholders
- Excellent communication, organisation, and stakeholder management skills
- Strong analytical mindset with the ability to track, interpret, and report operational data
- Comfortable working across different time zones when required
- Proficient in project tracking and management tools (e.g., Excel, Notion, or similar)
- Fluency in English
- Mandarin proficiency
Desired Qualifications
- Experience in poker, gaming, esports, or live entertainment environments
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