Event Operations Manager
$70,304–$70,304 year
On-siteSan Diego, California, United States
Job Summary
Manage daily administrative operations for a dedicated client, overseeing invoicing, scheduling, client relations, event management, compliance, and hiring/selection processes. Maintain future work schedules by assigning appropriately trained personnel, implementing detailed tracking for staff certifications, and developing staffing plans to ensure physical security workforce readiness. Act as Event Management oversight to ensure staff meet vendor and client expectations, develop quality assurance programs, and resolve shortcomings. Partner with the recruiting team to manage new employee selection and training, handle performance appraisals, grievances, and disciplinary actions. Establish onsite inventory of critical supplies including emergency medical provisions and weather gear. Make independent decisions on personnel assignments to balance competencies and reduce non-billable overtime. Delegate work priorities, implement career development plans, and submit procurement orders. Create and modify event schedules in ABI to ensure adequate coverage. Conduct weekly timekeeping audits, disciplinary sessions, and termination procedures in partnership with HR. Enforce event policies through communication and training while maintaining high employee morale and low turnover.
Required Qualifications
- High school diploma or equivalent
- Prior work experience as a team leader
- Proven ability to influence key business partners
- Ability to build strategic vision and drive organizational change
- Strong organization and planning skill
- Advanced computer skills and proficiency
- Strong inter-personal and networking skills
- Ability to multi-task
- Excellent oral and written communication skills
- Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
- Planning and organizing
- Proficiency with Microsoft Office and/or Google Applications
- Problem solving skills
- Coaching, mentoring, motivating skills
- Active listening skills
- Able to assess and evaluate situations effectively
- Able to synthesize facts, concepts, principles
- Able to identify critical issues quickly and accurately
- Able to compile, sort, and interpret data
- Research and investigation skills
- Write informatively, clearly, and accurately
- Setting and achieving goals
- Teamwork skills
- Negotiation skills
- Forecasting; predicting skills
- Attention to detail
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Desired Qualifications
- Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
- Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
- Bachelor's degree in protective service, business, or related field
- Associate's degree (or 60 credits) in criminal justice with current or prior active military service
- Previous verifiable event security experience
- Previous verifiable private/corporate security experience
- Working knowledge of ABI/WinTeam
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