Event Manager
On-siteHyattsville, Maryland, United States
Hyattsville, Maryland, United StatesOn-siteFull TimeHigh School Or EquivalentHospitality ServicesEnterprise
Full TimeHigh School Or EquivalentEnterpriseHospitality Services
Job Summary
Coordinate pre-event, event, and post-event phases for average to large-sized groups, ensuring seamless turnover between sales and service departments. Manage event logistics including group room blocks, meeting spaces, and billing accuracy while acting as the liaison between field sales and customers. Conduct formal pre- and post-event meetings to review group needs, address operational challenges, and implement corrective action plans based on guest feedback. Deliver exceptional customer service by resolving complaints, up-selling enhancements, and integrating current trends in event design.
Required Qualifications
- High school diploma or GED
- 1 – 2 years of experience in the event management or related professional area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- at least 1 year experience in the event management or related professional area
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