Event Coordinator

Coordinate customer sales and service activities with show management and major clients to resolve issues during pre-show and onsite presence at assigned events. Collect payments prior to shows, obtain customer approvals on requested services, and initiate credit card searches to address billing and payment problems. Assist staff with system inquiries, explain product aspects, and ensure compliance with credit card and prepayment policies. Prepare show site reports, review billing with management, collect surveys, and distribute equipment rentals. Provide guidance and training to lower-level CSSRs while attending pre-conference meetings and responding to complex questions regarding accounting, billing, and networking.