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The Dorchester CollectionPosted 1 month ago

Evening Room Attendant

$30,890–$30,890 year

On-siteLondon, England, United Kingdom

Full TimeSenior LevelLarge

Job Summary

Conduct evening room cleaning, turndown services, and special guest requests with a focus on discretion, hygiene, and attention to detail. Manage operational tasks including dusting, vacuuming, bed making, and maintenance reporting while maintaining flexibility during shift-based hours from 12:00 to 23:00. Ensure seamless service and calm problem-solving for special occasions or additional supply needs.

Required Qualifications

  • Previous experience in a 5-star hotel/apartments - at least 1 year, as a room attendant performing light, deep cleaning duties in the hotel and public areas and turndown services
  • Verbal communication skills – English is the primary language used in our hotel
  • Patience and the ability to remain calm in stressful situations
  • The ability to work on your own
  • Customer service skills
  • To be thorough and pay attention to detail
  • Physical fitness and endurance
  • The ability to organise your time and workload
  • Operational hours of work are shift-based and may be subjected to change
  • Monday to Sunday 12:00-23:00

Desired Qualifications

  • Carrying out of turn down service, public areas attending, dusting, vacuuming, mopping, polishing, reorganizing, steaming and ironing, descaling, bed making, maintenance reporting and team work

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