EUC Desktop Engineer (ID:3480)
On-siteAmsterdam, North Holland, The Netherlands
EXPIREDAmsterdam, North Holland, The NetherlandsOn-siteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Provide L2–L3 end-user support for Windows, macOS, mobile devices, and virtual desktops while troubleshooting hardware, OS, application, and network issues. Perform OS deployment, image management, and device provisioning using SCCM, Intune, Autopilot, or JAMF to handle patching, updates, and compliance across all endpoints. Manage EUC infrastructure including printers, VPNs, collaboration tools, and VDI environments like Citrix or VMware, while maintaining endpoint security tools and IT asset inventory. Create SOPs, knowledge articles, and troubleshooting documentation to ensure adherence to security policies.
Required Qualifications
- 6–8 years of experience in EUC / Desktop Engineering or End-User Computing support
- Strong hands-on experience with Windows 10/11, macOS, Office 365, and endpoint management
- Expertise in SCCM, Intune, Autopilot, GPO, WSUS, or similar tools
- Working knowledge of Azure AD, OneDrive, and Microsoft Teams
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- Experience with endpoint security and compliance tools
- Hands-on hardware troubleshooting experience with Dell, HP, Lenovo, or equivalent vendors
- Bachelor's degree in IT / Computer Science or equivalent practical experience
Desired Qualifications
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- ITIL v4 Foundation
- CompTIA A+ / Network+
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