EU Regional Training Lead (Sales Trainer)
On-siteAmsterdam, North Holland, The Netherlands or Vienna, Vienna, Austria
Job Summary
Design and implement regional training strategies to strengthen commercial excellence and leadership capability across European markets. Develop and deliver engaging learning programmes covering product knowledge, customer engagement, and sales skills. Drive adoption of In-Call Effectiveness, Key Account Management, and Omnichannel frameworks while partnering with commercial leaders to identify capability gaps. Lead the evolution of the Field Force Excellence Training Academy, including onboarding and career development pathways. Use coaching, performance insights, and assessments to continuously improve learning effectiveness, ensuring all activities comply with quality, compliance, and regulatory standards. This role supports organizational transformation to help customer-facing teams deliver better outcomes for healthcare professionals and patients.
Required Qualifications
- Bachelor's degree or equivalent experience
- Fluent / high level English
- Experience in pharmaceutical commercial roles, such as; sales roles, market access, sales management, district management, or commercial excellence/ business intelligence functions
- Proven experience delivering sales training, field coaching or learning and development programmes
- Strong understanding of pharmaceutical sales processes, commercial performance metrics and customer engagement models
- Expertise in facilitation, coaching, presentation delivery and stakeholder management
- Experience using LMS platforms, CRM/CLM systems and data-driven approaches to capability development
- Ability to work across multiple countries, cultures and stakeholder groups
Desired Qualifications
- German & French language skills
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