EU Loyalty Product Manager

EU Loyalty Product Manager to drive operational delivery, rollout coordination, and optimisation of The Club across EU markets. Works with cross-functional teams (Club PO, DigiOps, App, Analytics, CRM, local market teams) to coordinate launch activities, support market readiness, oversee operational execution, and ensure a consistent loyalty experience across rollout markets. Acts as a connector between central and local teams, supporting day-to-day programme operations, rollout coordination, testing (UAT), reporting, issue resolution, KPI tracking, and continuous improvement. Responsibilities include coordinating market onboarding, configuration tracking, testing coordination, documentation maintenance, localization of assets, and documenting learnings for future scaling. Ideal profile requires experience with KO digital platforms and market operations, strong organizational and communication skills, stakeholder management across multiple markets, attention to detail, interest in digital engagement, loyalty, and CRM, and experience supporting testing, rollout, or operational delivery activities.