ETIC, Account Manager - Senior Associate

Senior-level PwC managed services role focusing on delivering outsourced processes and client-facing support. Responsibilities include managing client interactions, performing data review, enrichment, and processing, implementing and monitoring quality controls, and resolving escalations and queries. Emphasis on building meaningful client connections, leadership, and guiding teams through ambiguous situations while applying project management, data analytics, and process optimization to improve efficiency and reduce costs. Strong emphasis on understanding business context, critical thinking, effective communication, and adherence to professional standards within advisory services (Line of Service Advisory - Technology). The role requires the ability to interpret data to inform recommendations, maintain data quality, and deliver high-quality services to clients while fostering collaboration and continual growth.