Estee Lauder Edi Fort Counter Manager Counter Manager

Counter Manager role leading and coaching a team of Sales Associates to hit sales, customer service, and operational targets in a UK retail store. Drive agile business planning to recruit and retain customers through in-store events, customer relationship management, and leadership of a high-performing team. Responsibilities include coaching others to reach their potential, developing strategic plans, delivering consumer insights, event management, front-line marketing, and maintaining influential internal networks. Requires retail sales experience, team leadership, strategic planning and execution, ability to develop financial plans and manage resources, and proficiency with computerised systems including Microsoft Excel.