Estee Lauder Beauty Advisor - Full Time
On-siteGadsden, Alabama, United States
Job Summary
Drive sales and deliver a positive customer experience by building client relationships, performing product applications, and offering customized recommendations. Demonstrate ownership in achieving store objectives through personalized consultations, clienteling tools, and product knowledge. Execute promotions, special events, and customer outreach to maximize performance while maintaining visual merchandising and beauty hygiene standards. Support store operations by assisting with fulfillment, asset protection, and safety guidelines. Work a flexible schedule including nights, weekends, and holidays, with physical requirements to move around all store areas and lift up to 40 lbs. Maintain required professional licenses and certifications as applicable.
Required Qualifications
- Dedication to customer service
- Drive to achieve store objectives
- Skills and experience to perform in the role
- Commitment to continuously learn
- Ability to take ownership of assigned tasks
- Contribution to store success
- Self-directed work style
- Ability to work with minimal supervision
- Deadline-driven environment adaptability
- Excellent communication skills
- Comfort with technology (smart phones, tablet computers, Windows-based operating systems)
- Availability for flexible schedule including nights, weekends, and holidays
- Ability to move around all store areas
- Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs
- Comfort with and enjoyment of assisting customers with makeup application and skincare services
- All required professional licenses and certifications (including state-specific demonstrator or cosmetology licenses as required by applicable state and local regulatory boards)
Desired Qualifications
- Genuine enthusiasm for the beauty and fragrance industry
- Competitive drive
- Confidence to excel in a fast-paced commission environment
- High level of ownership, accountability, and initiative
- Creating memorable store experiences
- Building genuine team, vendor, customer, and community relationships
- Building customer loyalty
- Delivering excellent service
- Providing personalized consultations
- Utilizing clienteling tools
- Offering product recommendations to meet client needs and preferences
- Executing successful promotions, special events, and customer outreach
- Maximizing performance and driving sales
- Utilizing selling tools and digital devices
- Confidently speaking to available inventory, assortment, and product details
- Leveraging training tools
- Using brand resources
- Embracing feedback
- Continuously building product knowledge
- Developing suggestive selling behaviors
- Building artistry skills
- Expertise in the latest industry tips and beauty trends
- Encouraging repeat client interactions
- Acting as a knowledgeable and trusted resource
- Merchandising and replenishing products timely
- Maintaining visual merchandising, signing, and beauty hygiene standards
- Aligning presentations with vendor and company directives
- Contributing to a positive store culture
- Building connections with teammates
- Sharing knowledge
- Celebrating individual and team achievements
- Demonstrating adaptability and flexibility in response to changing circumstances
- Supporting selling and store operations
- Assisting with other tasks as assigned
- Supporting store fulfillment and asset protection initiatives
- Accurately and efficiently executing omni and operations processes
- Maintaining product protection standards
- Adhering to safety guidelines
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