Estates Front Desk Receptionist
On-siteSunny Isles Beach, Florida, United States
Sunny Isles Beach, Florida, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Greet residents and visitors at the main entrance to serve as the face of the luxury condominium, handling all front-of-house duties including check-ins and phone assistance. Maintain confidentiality of resident and departmental information while working a flexible schedule that includes weekends and holidays. Stand for long periods and transport items weighing 35-40 pounds throughout the Estates and surrounding property areas. Remain calm under variable noise levels to resolve problems using good judgment while working cohesively with all Estates Staff.
Required Qualifications
- Criminal-free record
- High school graduate
- Fluency in English both verbal and non-verbal
- Provide legible communication and directions
- Computer literate
- Perform job functions with attention to detail, speed and accuracy
- Prioritize, organize and follow up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand visitor, and resident's service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of resident, and departmental information and pertinent resort data
- Work a flexible schedule including weekends and holidays
- Exert physical effort in transporting 35-40 pounds
- Endure various physical movements throughout the work areas
- Reach 2 feet
- Remain in stationary position for 8 hours throughout work shift
- Satisfactorily communicate with guest and residents, management and co-workers to their understanding
Desired Qualifications
- 2 years of experience
- Experience with computers
- Ability to input and access information in the property management system computers
- Experience in Hospitality Industry in similar position
- Previous guest and residents relations training
- Certification of previous training in computers
- Certification of previous training in alcohol awareness program
- Knowledge of local laws, investigative methods and fire safety
- Certification in CPR and first aid
- Valid driver's license
- Excellent driving record
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