Estate Manager
$150,000–$200,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Oversee the smooth running of a UHNW household in Manhattan, supervising staff and coordinating formal social and business events. Manage residential services through detailed checklists and household manuals, while scheduling personnel and resolving HR issues. Direct new construction and major renovation projects, verifying vendor work against orders and negotiating contracts. Maintain property security, communication systems, and records, ensuring efficiency and high morale among all household members. Provide discreet, confidential service with expertise in etiquette, fine dining, and care for fine arts and antiques. Anticipate principals' wishes and adapt accordingly to deliver elegant, unobtrusive hospitality.
Required Qualifications
- demonstrated ability in ensuring the smooth running of a household and servicing of principals and guests, usually supervising others but also providing service
- Organizing of social and business events (formal)
- Scheduling other staff members and handing HR issues as appropriate
- Creating checklists for residential services
- Writing of household manuals and policy documents for owner's approval
- Coordinating and supervising 3rd party vendors, verifying work against work order
- Sourcing and liaising with 3rd party vendors, contract negotiation
- Ensuring efficiency, harmony, and high morale throughout the household
- Coordinating and supervising both new construction and major renovation projects
- Experience in delivery of a discreet, confidential and unobtrusive service
- Experience in household and property/project management and residential service
- Knowledge of etiquette and protocol
- Formal table settings and silver service
- Experience of formal service of fine wines and food
- Expertise in caring for fine arts, antiques, silver, china, and cars
- Ability to anticipate principals' wishes and adapt accordingly
- Floral arrangements and elegant, stunning table settings
- Maintenance of the property on a regular basis
- Maintaining security and communication systems and record keeping
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