Esports Community Management Developer
On-siteMontréal, Quebec, Canada
Job Summary
Serve as primary point of contact for Rainbow Six Esports professional players, managing game topics, account issues, and priority escalations while building trusted relationships across regions. Own feedback loops with development and production teams to capture insights, structure recommendations, and deliver recurring sentiment reports on friction points and risks. Lead editorial execution for esports content, including long-form blogs, competitive updates, video scripts, and tactics guides to improve fan retention and engagement. Partner with publishing teams to align content plans with brand strategy, ensuring all messaging remains clear, accurate, and consistent globally.
Required Qualifications
- Strong understanding of the Rainbow Six Esports competitive ecosystem and the needs of professional players and esports fans
- Expert knowledge of community processes and procedures, including handling sensitive topics with discretion and professionalism
- Strong editorial judgment and writing skills, able to turn complex esports and game topics into clear, structured content
- Expertise in content creation workflows and social media management tools
- Solid understanding of data and situational analysis, and ability to communicate insights effectively to stakeholders
- Ability to thrive in fast changing environments, adapt quickly to new priorities, and operate with high ownership
- Proven experience in esports community management, pro player relations, editorial content, communications, or similar roles
- Demonstrated ability to write and ship high quality content, from long form articles to scripts and structured updates
- Strong cross functional collaboration skills and a track record of driving alignment across multiple stakeholders
- Excellent interpersonal and communication skills, with confidence engaging professional players and internal partners
- Proactive and solutions oriented, able to manage multiple workstreams with strong organization and follow through
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