Especialista Relacionamento Cliente I (Ouvidoria) - Unidade Sede (Zona Sul de São Paulo)
$3,371,680–$3,371,680 year
On-siteSão Paulo, São Paulo, Brazil
São Paulo, São Paulo, BrazilOn-siteFull Time$3,371,680–$3,371,680 yearLarge
Full TimeLarge
Job Summary
Identify customer needs and provide practical solutions aligned with product procedures during every interaction. Utilize internal systems to register and apply service details while maintaining clear communication across all client touchpoints. Recapture client trust by resolving issues effectively at the first contact. Requires a minimum of 18 years of age and high school completion, with retail store maintenance knowledge as a plus. Full-time 6x1 schedule from 07:40 to 14:00, Monday through Saturday, with Sundays off. Located in São Paulo's Zona Sul.
Required Qualifications
- Ter no mínimo 18 anos de idade
- Ter no mínimo o Ensino Médio Completo
- Residir ou ter fácil acesso a Zona Sul em São Paulo
- Boa comunicação
- Pro atividade e senso de urgência
Desired Qualifications
- Conhecimento com manutenção de lojas de varejo será um diferencial
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