ESPECIALISTA DE ATENDIMENTO A CLIENTES | ATIVO DE COBRANÇA | CURITIBA/PR
On-site · Curitiba, Paraná, Brazil
Job Summary
Join Concentrix as a Customer Service Specialist focusing on collections. Responsibilities include engaging with customers through calls to recover delinquent funds, negotiating agreements, and ensuring excellent customer experiences. Key skills required are strong communication, persuasion, and ability to navigate technology. The role demands empathy and clarity, with an emphasis on problem-solving and collaboration. Candidates must hold a high school diploma, be at least 18 years old, and have experience in voice customer service.
Required Qualifications
- Ensino médio completo
- Idade mínima: 18 anos
- Experiência em atendimento voz
- Boa digitação e habilidade com sistemas simultâneos
- Familiaridade com tecnologia
Additional Requirements
- Vaga também aberta para pessoas com deficiência
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