ERP Systems Analyst
On-site · Miamisburg, Ohio, United States
Job Summary
ERP Systems Analyst to support the Epicor Kinetic ERP environment across manufacturing, supply chain, engineering, finance, and customer operations. Partner with business stakeholders and IT to support ERP processes, troubleshoot operational issues, improve data visibility, maintain process consistency, and enhance system utilization in a fast-paced manufacturing setting. Responsibilities include supporting and maintaining Epicor ERP processes and configurations across inventory, purchasing, planning, production, shipping, and order management; troubleshooting ERP processes, transactions, reporting, and user issues; monitoring ERP performance and data accuracy; developing and maintaining BAQs, dashboards, trackers, and operational reporting; supporting ERP upgrades, deployments, testing, and ongoing maintenance; managing ERP security, user access, permissions, and governance; supporting master data governance and data quality across parts, BOMs, suppliers, customers, and inventory transactions; creating SOPs, process maps, documentation, and user training materials; collaborating with Operations, Supply Chain, Engineering, Finance, Quality, and IT; assisting with issue resolution and root-cause analysis; driving ERP process standardization, operational readiness, and user adoption; partnering with ERP developers, vendors, and technical teams for system enhancements and issue resolution; supporting continuous improvement across process, data, and system performance.
Required Qualifications
- 5+ years of experience supporting ERP systems within manufacturing environments
- 3+ years of direct experience with Epicor ERP or Epicor Kinetic preferred
- Bachelor’s degree in Business Information Systems, Operations, Supply Chain, or equivalent experience required
- Strong understanding of manufacturing operations including inventory control, purchasing, planning, production, shipping, and order management
- Experience with Epicor BAQs, dashboards, trackers, reporting tools, and ERP troubleshooting
- Strong analytical, troubleshooting, and problem-solving skills
- Experience supporting engineer-to-order (ETO), make-to-order (MTO), or configurable manufacturing environments preferred
- Strong communication skills with the ability to collaborate across stakeholders
- Ability to manage multiple priorities in a fast-paced operational setting
- Familiarity with ERP testing, release management, and operational readiness processes
- Understanding of ERP security, access controls, data governance, and change management
- Experience supporting ERP upgrades, maintenance, and continuous improvement efforts
- Continuous improvement experience (Lean/Six Sigma – Yellow, Green, or Black Belt preferred)
- Advanced proficiency with Microsoft Visio, Excel, and SharePoint
- Preferred Experience: Manufacturing operations or supply chain experience, ERP implementations/upgrades/process standardization, Power BI/SSRS or similar tools
- Experience working in multi-site or multi-company ERP environments
- Cross-functional experience working with both operational and technical teams
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