ERP Support Specialist
$70,000–$80,000 year
On-site · Powell, Ohio, United States
Job Summary
ERP Support Specialist responsible for responding to ERP support tickets in D365 F&O and integrated ISVs, troubleshooting issues, identifying root causes, and delivering effective solutions while maintaining system integrity. Activities include configuring D365 F&O to align with business needs, supporting small enhancements, participating in UAT planning and execution, coordinating data migrations and integrations with internal teams and external developers, delivering end-user training and documentation, and ensuring changes meet governance, security, and data standards. The role contributes to F&O implementation and ongoing improvements, bridging operations and ERP teams, and documenting functional designs and resolutions for issues/bugs.
Required Qualifications
- Experience with D365F&O, required
- Bachelor’s Degree in related field
- Strong analytical and problem-solving skills
- Ability to communicate with cross-functional teams
- Experience with SharePoint, Visio, PowerPoint, Word, Excel, required
- Sana or ecommerce platform, preferred
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