ERP Specialist & Senior ERP Specialist
$70,270–$113,483 year
On-siteWarrenton, Virginia, United States
Job Summary
Administer and support Tyler Munis and related enterprise applications, including system configuration, maintenance, workflows, security, and user access. Troubleshoot system issues, coordinate vendor support, and ensure timely resolution of ERP-related problems. Support system upgrades, patches, enhancements, integrations, testing, and implementations while coordinating user acceptance testing and documenting system changes. Work with departments to identify business needs, evaluate process improvements, and develop reports, forms, and workflows based on established requirements. Create and maintain user accounts, permissions, and security controls in accordance with Town policies, providing technical assistance, training, and documentation to ERP users. Maintain current knowledge of Tyler Munis functionality and applicable technology, providing support to the IT Department on related systems and initiatives as assigned.
Required Qualifications
- Valid Virginia (VA) Driver's License
- Minimum of three (3) years of working knowledge and experience with local government ERP applications, preferably Tyler Munis
- Minimum of five (5) years of working knowledge and experience with local government and with Tyler Munis ERP applications
- Must have upon hire
- Valid VA drivers' license is required to be obtained within one (1) year from date of hire
- Knowledge of administering enterprise systems or ERP platforms
- Preferably experience supporting Tyler Munis in a municipal or public sector environment
- Experience with database systems and data management concepts
- Knowledge of enterprise application security, user role management, and access controls
- Ability to manage system security and safeguard sensitive and confidential data
- Ability to effectively communicate and interact with supervisors, members of the general public, employees, Town Officials and others involved in performance of job duties
- Ability to assemble reports in a concise, clear and effective manner
- Ability to use independent judgement and work with little direct supervision
- Ability to operate a computer, and other office equipment needed to perform job duties
- Proficiency in various software, including Microsoft Office suite
- Excellent interpersonal skills and ability to work in a team environment
- Work requires the ability to sit, stand, walk for extended periods of time
- Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement
- Work requires the ability to grasp, pull, push, and reach
- Work requires the ability to climb and balance
- Work requires the ability to talk, hear, listen, and comprehend
- Work requires the ability to drive and/or operate mechanical equipment
- Visual acuity of 20 feet or more
- Visual acuity of 20 inches or less
- Three dimensional vision
- Precise hand/eye coordination
- The ability to identify and distinguish colors
- Must be able to lift up to 20 pounds
- Work requires the ability to stoop, kneel, crouch, and/or crawl
- This position requires satisfactory results of a criminal history check, credit history check, and/or drug/alcohol testing
Desired Qualifications
- Preferred Associates or Bachelor's degree in IT, IS, or related field
- Preferred Associates or Bachelor's degree in IT, IS, or related field
- Knowledge of administering enterprise systems or ERP platforms. Preferably experience supporting Tyler Munis in a municipal or public sector environment
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