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Phoenix GroupPosted 1 week ago

ER Transformation Lead

$100,000–$100,000 year

HybridEdinburgh, Scotland, United Kingdom

ContractSenior LevelLargeHealthcare Tech

Job Summary

Conduct a strategic review of the Employee Relations and Wellbeing teams to assess the current operating model and identify priorities for transformation. Redesign processes, systems, and ways of working to shift from reactive case management to a proactive, insight-led model that builds capability and drives consistency. Influence both business-as-usual activity and strategy change initiatives while balancing risk management, commercial outcomes, and regulatory requirements. Lead a 12-month fixed-term contract with quarterly travel to Edinburgh and Birmingham, supported by a salary up to £100k and a 30-60% bonus range. Shape a progressive, data-driven vision for colleague experience and operational excellence within Standard Life's Operations Leadership team.

Required Qualifications

  • experience leading and delivering transformative change in an agile, large-scale, high matrixed regulated business
  • ability to balance an exceptional colleague experience with strong commercial outcomes in an HR or employee relations environment
  • Proven ability to create high-performing, inclusive and empowered culture
  • underpinned by operational excellence
  • enabled by modern and progressive ways of working including digital solutions
  • Strong judgement
  • proven ability to balance risk management, commercial outcomes, regulatory requirements and colleague experience considerations to deliver sustainable business value
  • Experience leading within an HR role focused on the delivery of change or transformation
  • demonstrating ability to balance employment law considerations alongside operational, commercial and experience outcomes
  • Strong stakeholder management skills
  • confidence and credibility to work collaboratively with operational teams, HR Business Partners and our staff association to drive successful outcomes
  • A passion for continuous improvement
  • using data, insight and emerging trends to challenge traditional assumptions or approaches and drive meaningful change

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