ER Registrar-PRN
On-siteJefferson City, Tennessee, United States
Job Summary
Greet patients and families professionally to ensure a positive first impression, then register them for emergency services by gathering and verifying personal, insurance, and medical information. Confirm patient identification and insurance eligibility, obtain necessary consent authorizations, and collect applicable co-pays or deductibles. Document all interactions accurately, including scenarios where patients cannot sign, and place identification armbands on patients before discharge. Notify physicians of patient arrivals, follow up on extended waits, and maintain communication during emergency codes. Maintain regular attendance and comply with all departmental policies and standards.
Required Qualifications
- 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions
- Ability to maintain accuracy and attention to detail in a fast-paced environment
- Ability to manage sensitive and confidential information appropriately
- Ability to remain calm and professional in high-stress or emergency situations
Desired Qualifications
- Post-secondary education or training in medical office administration or healthcare administration
- 0-2 years of experience in customer service
- Strong communication and customer service skills
- Knowledge of insurance verification and basic medical terminology
- Familiarity with electronic health record (EHR) systems and registration software
- Effective interpersonal skills to work with patients, families, and healthcare teams
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