Equipment Warranty Administrator-Part Time

The Equipment Warranty Administrator will manage all aspects of the warranty process for equipment, parts, and components, including submitting claims to manufacturers and vendors on time, verifying claim eligibility, gathering documentation from service technicians and parts personnel, tracking claim status, reconciling warranty credits, maintaining detailed warranty records and service logs, supporting service advisors and managers with warranty questions, and reviewing manufacturer bulletins and policy changes to ensure compliance. Strong organizational and data-entry skills, proficiency with Microsoft Office and dealer management systems (DMS), and excellent communication and problem-solving abilities are required to effectively coordinate with service, parts, and manufacturers and to communicate warranty coverage, approvals, and denials to customers.