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IVC EvidensiaPosted 2 weeks ago

Equine Administrator

On-siteShrewsbury, England, United Kingdom

Full TimeEnterprise

Job Summary

Review veterinary charge sheets to ensure accurate recording and billing, identifying missing or undercharged items before invoicing. Process invoices efficiently to support timely billing and maintain excellent cash flow. Answer overflow telephone calls to provide exceptional customer service and assist with general administrative duties. Liaise with clinical staff to resolve billing queries and maintain accurate records. This role supports the wider practice team at Fyrnwy Equine Hospital, ensuring the administrative function runs smoothly alongside veterinary and nursing operations.

Required Qualifications

  • Excellent communication skills
  • Professional, welcoming manner
  • Experience in a customer-facing role
  • Strong focus on service
  • Attention to detail
  • Ability to manage multiple tasks effectively
  • Collaborative approach
  • Willingness to support colleagues
  • Proactive attitude
  • Openness to feedback
  • Openness to learning

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