EPIC Training Specialist l

Create training documentation and curriculum for clinical and administrative teams while delivering educational offerings based on adult learning principles. Perform technical training for new hires and ongoing user training during system changes, conducting both group and individual sessions in person and virtually. Serve as a subject matter expert to ensure training quality, evaluate end user learning outcomes, and recommend innovative ways to enhance education effectiveness. Provide ongoing support via phone, online, and in-person assistance, acting as a primary resource for ticket resolution and system access verification. Collaborate on curriculum development, practice environments, and workflow optimization while traveling between Central Health clinics throughout Travis County.