EPIC PB/PB CLAIMS SOLUTIONS ANALYST - MAINTENANCE
RemoteCalifornia, United States or Arizona, United States
Job Summary
Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications while ensuring clear documentation for usability. Troubleshoot, diagnose, and resolve complex technical issues using critical thinking to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Cultivate skill development in technical design, analysis, and system enhancements. This role leverages deep technical expertise to optimize processes and implement innovative solutions, aligning technical strategies with business objectives within OCHIN's virtual workforce.
Required Qualifications
- deep technical expertise
- strong problem-solving capabilities
- ability to stay current on technological advancements
- ability to resolve complex technical issues
- advanced technical skills
- critical thinking
- ability to collaborate across departments
- ability to align technical strategies with business objectives
- ability to foster collaboration with non-technical stakeholders
- ability to bridge the gap between technology and organizational goals
- competency in technical design
- competency in analysis
- competency in system enhancements
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