Epic Implementation Manager
RemoteUnited States
United StatesRemoteFull TimeMedium
Full TimeMedium
Job Summary
Lead end-to-end Epic Aura implementations from project initiation through go-live and post-implementation optimization. Develop detailed project plans, manage timelines, and proactively resolve risks with internal and external stakeholders. Serve as the primary contact for clients, acting as a liaison between them, internal teams, and Epic to drive adoption and satisfaction. Collaborate with engineering teams to configure integrations, troubleshoot issues, and ensure accurate workflow capture. Oversee training program execution, develop documentation, and monitor system performance to drive continuous optimization and compliance.
Required Qualifications
- High school diploma
- Bachelor's degree in HealthCare Informatics, Sciences, Information Systems, Computer Science or a related field
- 5+ years of experience in healthcare IT, including EMR/EHR integrations, LIS implementations, or technical project management
- Hands-on experience with Epic, including Aura and/or Care Everywhere integrations
- Epic Beaker experience
- Strong understanding of interoperability standards (HL7, FHIR, APIs) and digital health ecosystems
- Demonstrated knowledge of HIPAA, PHI handling, and healthcare regulatory compliance
- Proven ability to lead cross-functional implementations in a client-facing environment
- Deep understanding of EMR/EHR systems and healthcare interoperability standards
- Strong cross-functional collaboration skills, with the ability to work effectively with technical teams, clinicians, and executive stakeholders
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex integration challenges
- Exceptional communication skills, including the ability to translate technical concepts for non-technical audiences
- Highly organized with strong attention to detail and the ability to manage multiple concurrent implementations
- Ability to thrive in a fast-paced, evolving environment with shifting priorities
- Frequently required to sit or stand for extended periods
- Frequently required to read technical documentation and visually interpret data
Desired Qualifications
- Bachelor's degree in HealthCare Informatics, Sciences, Information Systems, Computer Science or a related field preferred
- Experience with EMR/EHR systems and clinical laboratory environments strongly preferred
- Knowledge of genetics, genomics, or the genetic testing industry is a plus
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