Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteJackson, Mississippi, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows while facilitating application integration sessions. Design, configure, debug, and maintain programs and applications; develop test scripts for end-to-end workflow testing and evaluate user requests for special enhancements. Collaborate with technical teams to define hardware requirements, troubleshoot escalated system issues, and monitor process improvements. Provide ongoing application support, resolve incidents, and maintain service level agreements with end-user departments. Handle on-call duties for critical applications, troubleshoot help desk escalations, and deliver training materials to analysts and support staff.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Must be able to travel up to 25% as required by the role
- Must receive all required vaccinations as a condition of employment
- Must acknowledge E-Verify Participation and Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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