Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteSioux Falls, South Dakota, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows within EpicCare Ambulatory. Facilitate application workflow design, configure, debug, and maintain moderately complex information systems while collaborating with technical teams to define hardware and network requirements. Develop test scripts for end-to-end workflow testing, evaluate user enhancement requests, and monitor process improvements using standardized metrics. Provide ongoing on-call support for critical applications, troubleshoot escalated incidents, and lead user group meetings to deliver training and mentor support staff. Maintain service level agreements with end-user departments and propose corrective actions for system planning and implementation.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Must be able to travel up to 25% as required by the role
- Must receive all required vaccinations as a condition of employment
- Must acknowledge and understand E-Verify Participation and Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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