Epic Certified EHR Systems Analyst III (EpicCare Ambulatory)
On-siteYork, Pennsylvania, United States
Job Summary
Lead the design, build, and testing of electronic documentation solutions that support clinical and revenue cycle workflows within EpicCare Ambulatory. Facilitate application workflow design, integration sessions, and end-to-end workflow testing while developing, configuring, and debugging moderately complex information systems. Collaborate with technical teams to define hardware requirements, resolve escalated incidents, and maintain service level agreements with enterprise business units. Handle ongoing on-call duties for critical applications, troubleshoot system issues, and provide leadership support to analysts and end-users. Mentor support groups, deliver training materials, and lead user group meetings to improve operational efficiency. This role requires a senior member of the team to work primarily remotely with up to 25% travel for go-live events and site support.
Required Qualifications
- Bachelor's Degree or equivalent combination of education/related experience
- Five years' healthcare IT application/technical experience
- Five years' of applicable Epic application experience
- Epic Certification/Accreditation in area of responsibility
- Ability to travel up to 25% as required by the role
- All required vaccinations as a condition of employment
- E-Verify participation and understanding of Right to Work notices
Desired Qualifications
- EpicCare Ambulatory certification
- Certification in Bones or Wisdom
- Experience supporting Occupational Health or Occupational Medicine workflows in Epic
- Exposure to the Epic Occupational Medicine (Occ Med) module
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